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Return Policy Related Questions
Learn more about our return policies here.
What items are returnable?
All items are returnable but must be: Sent back within 30 days of receipt of your shipment In original packaging and condition
How do I return an order?
Send us an email at email@example.com for more information
How can I reach out about other questions related to returns?
Contact us via email at firstname.lastname@example.org with your full name and order number. We will get back to you as soon as possible, often within one business day. Contact us via live chat on soothelife.com
How soon will I get my refund?
Once your return is received and inspected, we will send you an email to notify you we received your returned. We will also notify you the approval or rejection of your refund. If you are approved, then your refund will be processed and a credit will automatically be applied to the original payment method within 10 business days.
Are there any charges for returns?
There are no charges for returns Original shipping fees are non-refundable