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Shipping Related Questions
Have any shipping related questions about your soothe™ products.
How are soothe™ products packed and shipped?
All soothe™ products are shipped through USPS with the following options: USPS First Class Package USPS Priority Mail USPS Priority Mail Express
When can I expect my order to be shipped?
Most orders are shipped the same day or by the next business day.
What is your shipping policy?
USA shipping only Free shipping on orders over $75 Free returns
My package was not delivered by the expected delivery date. What can I do about this?
Keep in mind USPS may experience delays when shipping your package. If your order has experienced a delay, please contact USPS or your local post office.
What time should I order to ensure my package is sent the same day as I ordered?
In order to ensure that your package is sent out the same day as ordered, you must place your order by 12:00pm EST (Eastern Standard Time).
I am trying to purchase overseas. Why won't it let me complete my order?
Unfortunately, we do not ship internationally.