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Shipping Related Questions
Have any shipping related questions about your soothe™ products.
How are soothe™ products packed and shipped?
All soothe™ products are shipped through USPS with the following options: USPS First Class Package USPS Priority Mail USPS Priority Mail Express
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When can I expect my order to be shipped?
Most orders are shipped the same day or by the next business day.
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What is your shipping policy?
USA shipping only Free shipping on orders over $75 Free returns
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My package was not delivered by the expected delivery date. What can I do about this?
Keep in mind USPS may experience delays when shipping your package. If your order has experienced a delay, please contact USPS or your local post office.
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What time should I order to ensure my package is sent the same day as I ordered?
In order to ensure that your package is sent out the same day as ordered, you must place your order by 12:00pm EST (Eastern Standard Time).
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I am trying to purchase overseas. Why won't it let me complete my order?
Unfortunately, we do not ship internationally.
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